About us

Join us if you and your hotel are a good and sincere eco entrepreneur, strongly committed to sustainable development.

We need to ensure that only truly dedicated hotels are on our site – at the same time we understand that sustainability has many faces, and that each hotel may have its own approach to sustainability, prioritizing what lies closest to their hearts.

This is why we have created a setup where you can choose from four different ways to get approved to our site, see the various options below.

Find the one that fits you best, and once you have the required documentation ready, we will go through it with you, and give you a helping hand if you need it.

We look forward to welcoming you into our family, and working with you towards a brighter and more sustainable future – full of exciting adventures across the world! Sustainable

Any hotel that has undergone a serious and extensive sustainability certification, is welcome on iLoveEcoHotels.com without further ado.


The concept

A booking site with a heart! 

 

We believe that tourism, one of the world´s largest and fastest-growing industries, has the potential to be a power for good. In order for that to happen, we need more facts, more transparency and less green-washing. iLoveEcoHotels.com aims to be a tool for the sustainability-conscious traveler, who values commitment and responsible actions equally to a good experience and a comfortable stay. 

 

At iLoveEcoHotels.com, we practice what we preach! 10% of our commissions go to supporting The Travel Foundation – an independent charity working to ensure tourism benefits people and the environment in destinations.

 

-We recognize that it´s hard to navigate as a consumer in an online world where green-washing is not better controlled and limited. 

-We understand the challenges facing hotel owners, trying to maintain their personal expression and financial health in a world dominated by huge online travel agencies and search engines going hand-in-hand to exact the maximum amount of bookings and highest possible commissions.   

-And we understand that it´s hard to take in account all aspects of sustainability when traveling – what is more important to you: organic/healthy food, social commitment, a responsible environmental approach? Or all 3 – and more? 

 

We have allied ourselves with the most trustworthy authorities within sustainable travel, and all hotel operators on our site live up to all criteria pertaining to the triple bottom line, as defined by the Global Sustainable Tourism Council. 

 

So dear hotel owner: we will support your business when you want it, and not cannibalize on your business when you prefer to stand on your own. And we will not charge you exorbitant commission rates for our services. We promise that you will only be in the company of dedicated sustainable hotels operators such as yourself – a community of tips, advice and best-practice sharing across the world, to the continued growth of responsible tourism.

WHO SAYS NUMBERS ARE BORING
2202119
Searches for eco hotels
13
Number of hotels
113
Rooms available today

Contact

We have offices all over Europe and we look forward to explore market opportunities with you.

Send us your request


Terms and conditions

General Terms and conditions - I Love Eco Hotels

These terms and conditions (the “Terms”), as may be amended from time to time, apply to all services (the “Services”) made available by I Love Eco Hotels ApS, Denmark, org no. 37978957, Danasvej 36B, 1910 Frederiksberg C (“ILEH”) online, through mobile devices, by email or by telephone. 

By using ILE’s Services hereunder using our website www.iloveecohotels.com or any of our applications through whatever platform  and/or by completing a reservation, you agree to the Terms.

Privacy Policy

This policy regarding the collection and processing of personal data describes how I Love Eco Hotels processes personal data. With this privacy policy, we fulfill our duty to inform you, as a data subject, regarding the way we process your personal data.  

Collection of Personal Data

When you visit and use our website/app, we process personal data about you by using cookies. This data is used to improve our website, the user experience and to perform costumer support.

We also process your personal data when you use functions on our website, such as signing up for our newsletters, sending us data or requesting information about one or more of our services, when searching a hotel and when confirming a hotel booking.

The personal data we process are:

  • IP- Adresses
  • Names, adresses, e-mail addresses and other identity information (e.g. telephone number)
  • Information regarding your hotel searches and your hotel bookings via our webpage/app

The personal data we processes will normally be of non-sensitive nature.

We may use your personal data for the follwing purposes:

Providing our services: If you make a hotel seach or a booking we process personal data in order to be able to provide our services. We may share the personal data with others, for instance our hotel partners, in case you make a booking. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes. We also use the personal data in order to enforce our rights towards our partners.

Personalising your experience on our website: We may use personal data we collect about you to provide you with a personalised experience on our website, such as providing you with content in which you may be interested in and making navigation on our sites easier.

Marketing: The personal data you provide to ILE as well as the personal data we have collected about you indirectly, may be used by us for direct marketing purposes. Before we do so, however, we will obtain your specfic consent to have your personal data used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we contact you, or by contancting usdirectly.

Information Sharing and Disclosure:

We also transfer data to our data processors. We do not otherwise share personal data with third parties, except for the requirement to disclose your personal data as required by law and when we reasonably believe that disclosure is necessary to: protect the rights or property of ILE, our business partners, suppliers, customers or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal data as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our website.

Mobile Apps and Use of Personal data in relation to Social Media: ILE may make available mobile applications for download from various mobile application marketplaces. We may also provide social computing tools directly or indirectly to enable online sharing and collaboration among members who have registered to use them. These may include forums, wikis, blogs and other social media platforms. When downloading and using these applications or registering to use these social computing tools, you may be asked to provide certain personal data. These applications and tools may include privacy statements with specific information about their about collection and handling practices. Read those supplemental statements to understand what the tools and applications may do. Any content you post, such as pictures, information, opinions, or any other type of personal data that you make available to other participants on these social platforms or applications, is not subject to this Privacy Policy. Rather, such content is subject to the Terms of Use of those applications or platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools or get help to do so. Please refer to them to better understand yours, ours, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others.

Hotel Partners: When you enter into a hotel booking, you are entering into an agreement directly with the hotel you book. Such hotel will be data controller for any information obtained by them connected with your booking. These hotels will have privacy statements with specific information about their collection and handling practices. Read those statements to understand what processing they will perform. They will maybe also rely their processing on consent or agreement. Any informaton obtained by the hotels, directly or indirectly, is not subject to this privacy policy.

Legal Basis for Processing of Personal Data

When you visit our website, the basis for the processing of your personal data is that it is necessary for us in order to pursue our legitimate interests in improving our website and customer experience, cf. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) which entered into force on 24 May 2016 and will apply from 25 May 2018 (“GDPR”), article 6(1)f.

When we processes personal data in order to provide our search and booking services the basis for the processing can be that it is necessary for the performance of a contract where you are a party cf. GDPR article 6(1)b or is necessary for the purposes of the basis legitimate interest pursued by us in providing our services cf. GDPR article 6(1)f.

In addition to the above, we may process your personal data for tracking and profiling for purposes of direct marketing, behavioural advertisement, location-based advertising and/or tracking-based digital market research, or if you subscribe for newletters and other marketing material. In these cases, the basis for this processing is GDPR, article 6(1)a, or article 9(1)a.

.

We d not believe our site is appealing to children, nor are they directed to children under 16. We do not knowingly collect personal data from persons under the age of 16. If you are a parent of a child under 16, and you believe that your child has provided us with information about him or herself, please contact us.

International Transfers

We may transfer your personal data to so-called “third-countries” outside the EU/EEA. However, this is only if you make a booking at one of our hotel in such countries and only to the extent neccesary to perform your booking.

Please contact us if you have questions on our use of data processors, engagement of other data controllers or transfer to third countries, including any requests of documentation of the necessary levels of data protection. Find our contact information at the end of this Privacy Policy.

Your Rights as a Data Subject

You have a number of rights regarding personal data relating to you. ILE is committed to helping you with excersising your rights as an individual and to do so please Contact Us. These rights include:

  1. to know what personal data we process about you, for what purposes we process it, and whether we disclose the data to others;
  2. to rectify your personal data if it is incorrect;
  3. in certain cases, to have some or all of your personal data deleted;
  4. in certain cases, to have the processing of your personal data restricted to storage;
  5. to transmit or receive the personal data concerning you, which you have provided to us, when the legal basis for the processing is your consent or a contract with you, unless it is a matter covered by the GDPR, article 20(3) or (4) (so-called data portability);
  6. in certain cases and on grounds relating to your particular situation, to object at any time to the processing of your personal data;
  7. to withdraw any consent that you have given to the processing of your personal data, without affecting the lawfulness of processsing based on consent before its withdrawal;
  8. to lodge a complaint with a supervisory authority: or
  9. to not be subject to a decision based solely on automated processing, which produces legal effects concerning you or similarly significantly affecting you, unless the decision is necessary for entering into or performing in accordance with a contract between you and us, or the decision is authorised by Union or Member State law to which we are subject, or the decision is based on your explicit consent.

Information Security and Accuracy

We endeavour to protect your personal data and to maintain its accuracy and in order to do so we implement reasonable physical, administrative and technical safeguards to protect the personal data submitted to us, both during transmission and once we receive

Retention

We will retain the personal data you provide to us for 1 month. If you wish to request that we no longer use your personal data, please contact us. We reserve the right to retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

Cookies: A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. Cookies are typically categorised as "session" cookies or "persistent" cookies. Session cookies help you navigate through the website efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies, on the other hand, store user preferences for current and successive visits. They are written on your device's hard disk, and are still valid when you restart your browser. We use session ID cookies. We do not use persistent cookies. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.  Some of our business partners may use cookies on their sites. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies ILE only; it does not cover the use of cookies by any advertisers.

Links to Other Sites

The ILE website may contain links to other sites that are not owned or controlled by ILE. Please be aware that ILE is not responsible for the privacy practices of such sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personal data. This Privacy Policy applies only to personal data collected by this website.

Changes to this Privacy Policy

We will not reduce your rights under this Privacy Policy without your consent. We reserve, however, the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change our Privacy Policy, we will communicate this at our website, by e-mail or by other communcation means.

Contact Us

If you have a question about this Privacy Policy or our handling of your personal data, or if you no longer wish to receive marketing e-mails from ILE, please Contact Us: []or follow the unsubscribe instructions included in each marketing email.

 

Complaints

 

You have the right to make a complaint at any time to

Datatilsynet

Borgergade 28, 5.

DK-1300 København K

+45 33 19 32 00

dt@datatilsynet.dk

 

 

 

 

 

 

FAQ

Hotel Partners FAQ

We've tried to answer any questions you may have about becoming a partner here. If you have a question about making a hotel booking with I Love Eco Hotels, please see FAQ below.

 

How can I register with ILoveEcoHotels.com?

 Fill in the “Hotel sign up!" form and click on "send form". Your hotel will be evaluated for participation. The next step is to sign our hotel agreement and finalise your participation by uploading information on the ILoveEcoHotels.com extranet.

 

Are there any charges to register?

 We do not charge anything to register your hotel with  ILoveEcoHotels.com. You only pay a commission over the booked room nights for your hotel through ILoveEcoHotels.com.

 

How do I update availability, rates and other information?

 You can update availability and rates online via the  ILoveEcoHotels.com extranet. Our team will assist you in making changes to content, rates and/or availability of rooms.

 

How do I receive the confirmation for a reservation?

 You will receive the confirmation by email and in your extranet overview (after a booking is made online).

 

Where and when does the guest pay for his/her hotel invoice?

 The guest pays at the hotel upon arrival or departure. The guest will pay the rate that is confirmed by email to the hotel (as published on the  ILoveEcoHotels.com website).

 

What can I do to receive more business through ILoveEcoHotels.com?

 It is important to offer the best room rates and best possible availability. Furthermore, having a truthful and informative hotel description including actual photos of your hotel will help us sell your rooms. Our team will support you in getting the best out of the  ILoveEcoHotels.com website.

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